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Shop FAQ

NOTE: This FAQ does NOT apply to the APPAREL section! For any issues with items purchased in that section, please contact Spreadshirt.

Jump To:
- Payment Methods
- Shipping Methods & Prices
- Replacements Policy
- What kind of Decals are these and how do I apply them?
- There is a problem with my order!
- Where can I buy LEGO people/parts?
- Why don't you sell [insert Brickarms/BrickWarriors item]?
- Why did I get extra items?
- Decal Color Changes
- Forum Nova Membership


Payment Methods

Available payment methods are:

- PayPal (the best option for international orders)
- Cash (US dollars ONLY)
- Money Order (again, in US dollars)

Cash and money orders should be shipped to the address on the bottom of your invoice email.
NOTE: Cash, money order, or eCheck payments will increase order processing time, since I must wait for the payment to arrive in the mail or the eCheck to clear before shipping the order.

After payment is sent, please allow 1-7 days for order preparation, since many items are prepared on demand. Most orders ship within 1-4 days, but some take longer.


Shipping Methods & Prices

These are the shipping rates for all items in my shop (except the Apparel section, which is hosted and fulfilled by Spreadshirt).

All items are shipped via USPS, usually within 1-4 days after payment is received. The costs depend on what you order.

USPS First Class Rates:

United States
Canada
International


Decals Only

$0.50
$1.25
$1.25

Custom Minifigs, Weapons & Accessories
(with decals or alone)
$3.00
$4.00*
$4.00*

Books

(with above items or alone)
$6.00
$24.00
$33.00

FREE STANDARD SHIPPING on orders totaling $75 or more!

USPS Priority Mail Rates: $6.00 to US destinations, $24 to Canada, $33 to all other countries

*CAUTION for International (non-US) Customers: Buyer takes full risk of lost packages. We can provide proof of shipment by request, but tracking does not always work outside the country. By ordering and choosing this method you agree that Saber-Scorpion's Lair will not be held liable and will not reship or refund if your package does not arrive. Please note that some countries may charge VAT and/or import tax. By placing an order, you agree to pay all such taxes associated with the order. If a package is refused due to taxes not being paid, that order will not be eligible for a refund. Do not order Minifigs, Weapons, or Accessories internationally if you are unwilling to take these risks. Sorry!
NOTE: International orders consisting of decals only can be re-shipped if necessary.


Replacements Policy

Due to the custom-built-on-demand nature of my products, I do not offer refunds. However, if an item was missing or damaged in transit, you may email sales@saber-scorpion.com and ask for a replacement. Include your order number. If you damaged a decal while attempting to apply it, a replacement can be sent free of charge with your next order. Just include a list of the decals that need replacing in the Comments section of your next order.


What kind of decals are these and How do I apply them?

My decals are printed on opaque, glossy sticker sheets. Simply cut out the shape, peel the sticker off the backing, and stick it on the minifig. Click here for more detailed instructions on decal application. These are NOT water-slide decals and should NOT be soaked in water!


There is a problem with my order!

Please email me at sales@saber-scorpion.com with the details of your problem. I will do my best to resolve the issue.


Where can I buy LEGO people/parts?

I now sell a few custom minifigs in the Custom Minifigs section of my shop, so be sure to check there first!

However, I cannot sell the parts separately. If you need individual parts, LEGO® brand building toys can be purchased through the official LEGO website at www.lego.com. Their pick-a-brick service is especially useful. For older parts not currently available in official sets, the best place to go is www.bricklink.com. The sellers there offer just about every LEGO part ever made! If you need help finding specific pieces, please email me at sales@saber-scorpion.com with the details. I will be happy to try to help.


Why don't you sell [insert Brickarms/BrickWarriors item]?

I realize that my current selection of Brickarms and BrickWarriors items is very limited, but I will be adding more. The more Brickarms/BrickWarriors you buy from me, the more I will be able to expand! If you would like to suggest which items I should offer, please email me at sales@saber-scorpion.com. Your feedback is appreciated!


Why did I get extra items?

I sometimes include free bonus decals or advertising material (such as a bookmark) with larger orders. This was probably not a mistake - keep them, and enjoy!


Decal Color Changes

If you want a minor color change to your decal design, just include the details of your color change request in the Comments section of your order! Most changes can be made free of charge. If you want more than five colors changed, please email me first with the details: sales@saber-scorpion.com


Forum Nova Membership

Any purchase of $10.00 or more entitles you to Nova Membership on the Saber-Scorpion's Lair Forums! First, you need an account on the forums. If you don't have one, craete one. Then simply send me an email at sales@saber-scorpion.com, or send me a private message on the forums, with your order number and your forum account name. I will then upgrade you to a Nova Member.

 

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